How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Patch Notice 2021/10/18
Patch Notice 2021/10/14
Patch Notice 2021/10/13
Maintenance Schedule (2021/10/13 UTC)
Holiday Notice 2021/10/11
See all 269 articles
Commander's Lair - Tips & Hints
Building and Promoting Flagships
Command Center Hints & Tips
Game Tips Section
Heroes: Council or Keep?
See all 7 articles
New Commanders FAQ
Server Merger Events
Reduce Facility Construction Cost
Additional Construction Robots
First Purchase Bonus - 'War Machine' Liwei
Planetary Relocation, Forced Port, Temporary Shield
See all 25 articles
Ship Enhancement Facility
T6 Flagship Special Skills
Recombinant DNA Element
Extract DNA (S-grade Hero)
See all 23 articles
How to leave the faction?
How to recall heroes and flagships from the expedition?
How to enter Interspace and organize expedition?
Deployed Fleet Unit Missing
Equipment Crafting Result - Why did I get lower tier equipment?
Game does not work on mobile data connection
See all 13 articles
Installing & Updating ASTROKINGS
How to fix Download Pending Error in Google Play App
How to update ASTROKINGS?
I get a USB store or SD card error when updating or installing ASTROKINGS
My game crashes!
The app store says ASTROKINGS is not available in my country
See all 8 articles
How to link my account?
How to load my game data?
How to Switch Account?
I can't connect to Facebook!
I connected to Google Play but the game isn’t loading!
See all 6 articles
Settings, Support & Notifications
Fix Android Delayed Notifications (Android)
How can I enable or disable notifications?
How can I exit ASTROKINGS?
How do I update my device's Operating System?
What kind of notifications does ASTROKINGS send?
In-App Purchases & Payments
Add, Remove, Switch or edit a payment method
Android - I can't see the shop or make an order!
Google Receipt - Order Number
How can I manage or turn off in-app purchases?
How to prevent unauthorized in-app purchases?
See all 7 articles
Terms of Service
Help Desk Software
by Freshdesk Support Desk