How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
31st Update - 2020/05/26 PDT
[FIXED] Notice: Purchase Issue (Google Play)
Compensation Notice: Dimension Rift Issue
New Patch Notice
See all 97 articles
Commander's Lair - Tips & Hints
Game Tips Section
Command Center Hints & Tips
National Policy & The Importance of Resetting
Building and Promoting Flagships
Heroes: Council or Keep?
See all 8 articles
New Commanders FAQ
Planetary Relocation, Forced Port, Temporary Shield
How to check the Space Pirate's fleet?
Recommended Mission Notice - Turn On/Off
Share Battle Report - Federation Chat System
How to change your Planet Skin?
See all 21 articles
Academy - Manage & Recruit Heroes, Send to Council
[Facility] Ship Enhancement
See all 22 articles
Google Play Store is saying "Device not compatible" (Android)
How to check the Android OS (operating system) version on my device?
How to check my AstroKings app version?
Item Image Icon missing
See all 12 articles
Installing & Updating ASTROKINGS
How to update ASTROKINGS?
I cannot update or install ASTROKINGS
There is an error when I try to install or update ASTROKINGS, or the installation never completes
I get a USB store or SD card error when updating or installing ASTROKINGS
The app store says ASTROKINGS is not available in my country
See all 7 articles
I lost my progress, can I get it back?
I connected to Google Play but the game isn’t loading!
I can't connect to Facebook!
How to load my game data?
How to Switch Account?
See all 6 articles
Settings, Support & Notifications
What kind of notifications does ASTROKINGS send?
How can I enable or disable notifications?
How do I update my device's Operating System?
How can I exit ASTROKINGS?
Fix Android Delayed Notifications (Android)
In-App Purchases & Payments
I didn't receive my purchased item
Android - I can't see the shop or make an order!
How to prevent unauthorized in-app purchases?
Google Receipt - Order Number
Add, Remove, Switch or edit a payment method
See all 7 articles
Terms of Service
Help Desk Software