FAQ

Premium Pass (Seasonal Events)
What is a PREMIUM PASS? A Premium Pass is a ticket/pass used to unlock the Premium Rewards for a specific seasonal event. This will unlock the Premium R...
Thu, 25 Nov, 2021 at 12:16 PM
Equipment Crafting Result - Why did I get lower tier equipment?
For crafting feature, this does not guarantee a 100% chance to obtain the same tier.  You still have a 1.50% chance to obtain T1 equipment even if you hav...
Tue, 18 Jun, 2019 at 5:13 PM
Leave or Disband Federation
I. How to leave the Federation if you are a member (G1-G4 tier)? 1. Tap the Federation icon on your screen to access the Federation's page 2....
Fri, 29 Oct, 2021 at 5:51 PM
Missing 1 fleet slot
MIssing one of your fleet slots is usually caused by resetting the National Policy (Command Center) When you reset your National Policy, this will also ...
Fri, 29 Oct, 2021 at 6:23 PM
System Requirements for AstroKings
System Requirement Minimum - 2GB RAM - 1GB Free Internal Storage - Android OS 5.0/iOS 13.0 - CPU: Hexa-core Recommended - 4GB RAM - 2GB Free In...
Wed, 19 Aug, 2020 at 2:02 PM
Black Screen
If this is your first time to install AstroKings, this could be experienced as it takes a while to load all the updates.  This usually completes for a minu...
Thu, 22 Oct, 2020 at 3:31 PM
Game does not work on mobile data connection
Game does not work on mobile data connection but works totally fine with wi-fi connection.  On Android Here are some ways to troubleshoot this issue...
Fri, 12 Apr, 2019 at 10:17 AM
Game freezing/lagging/crashing
Here are some tips! 1. Close all apps running in the background to free up your RAM  2. Adjust AstroKings settings to low graphics preset and turn off oth...
Tue, 22 Jan, 2019 at 12:17 PM
How to check my ASTROKINGS app version?
How to check my AstroKings app version? Option 1: Check the version when you open AstroKings App - You can check the version of your AstroKings app whe...
Fri, 29 Oct, 2021 at 6:01 PM
How to check the Android OS (operating system) version on my device?
How to check the Android OS (operating system) version on my device? To find out which Android OS is on your device: Open your device's Settings....
Fri, 2 Nov, 2018 at 12:15 PM