ASTROKINGS

The company’s customer support information and operating hours are as follows:

E-mail: support@angames.co.kr

Operating Hours: 10:00 ~ 18:00 KST Weekdays

Address: U-Space 1 A Unit #410, 660, Daewangpangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea

The company’s customer support information and operating hours are as follows:

E-mail: support@angames.co.kr

Operating Hours: 10:00 ~ 18:00 KST Weekdays

Address: U-Space 2 B Unit #322, 670, Daewangpangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea

5. PROHIBITED CONDUCT/REPRESENTATIONS AND WARRANTIES

Any conduct by you in violation of the foregoing prohibitions may result in the suspension or termination of your Account and your access to the Services.

- Exploit or abuse of errors in design, system,  features, bugs, and/or any similar circumstances: At least 30 days access restriction / permanent access restriction / game data adjustment or collection

- Illegal programs and hacking: Warning notice / At least 30 days access restriction / permanent access restriction / game data adjustment or collection

- Disrespectful/Offensive behavior: Warning notice / At least 3 days to a maximum of 60 days chat restriction / access restriction for a minimum of 3 days to a maximum of 30 days / permanent access restriction / game data adjustment or collection

※ In the case of disrespectful/offensive behavior, if the sanction continues after another sanction, the sanction level is continuously strengthened.

5. PROHIBITED CONDUCT/REPRESENTATIONS AND WARRANTIES

Any conduct by you in violation of the foregoing prohibitions may result in the suspension or termination of your Account and your access to the Services.

- Account Theft: Permanent access restriction / game data adjustment

- Abuse of Payment-related Processes: At least 3 to 30 days access restriction / permanent access restriction / game data adjustment / additional collection

- Exploit or abuse of errors in design, system,  features, bugs, and/or any similar circumstances: 3 ~ 30 days access restriction / permanent access restriction / game data adjustment or collection

- Illegal programs and hacking: Warning notice / 3~ 30 days access restriction / permanent access restriction / game data adjustment or collection

- Inappropriate Commander/Federation Name: Warning notice / at least 3 to 30 days access restriction / game data adjustment

- Disruption of Support Services: Warning notice / at least 3 to 30 days access restriction / permanent access restriction

- Disrespectful/Offensive behavior: Warning notice / At least 3 days to a maximum of 60 days chat restriction / access restriction for a minimum of 3 days to a maximum of 30 days / permanent access restriction / game data adjustment or collection

※ In the case of disrespectful/offensive behavior, if the sanction continues after another sanction, the sanction level is continuously strengthened.

These Terms of Service will be effective from November 22, 2023. The previous Terms of Service will be replaced by these terms and conditions.

Last updated: November 22, 2023

These Terms of Service will be effective from December 20, 2024. The previous Terms of Service will be replaced by these terms and conditions.

Last updated: December 20, 2024