Hello Commanders,
In the Tenebris Battle on July 30, 2022, it was confirmed that the 'Tenebris Battle Merit Token' payment did not normally proceed as intended.
For this issue, a verification process was carried out targeting all the servers. We apologize for the delay in providing the compensation, as an additional issue was found during the process.
▶️ 'Tenebris Battle Merit Token' Acquisition & Compensation Info
- Issue: Non-payment or abnormal acquisition of 'Tenebris Battle Merit Token' during the Tenebris Battle on July 30, 2022
1. Non-payment of 'Tenebris Battle Merit Token'
- After checking the data for Tenebris Battle, the unpaid 'Tenebris Battle Merit Token' will be provided (up to 500,000 tokens)
▷ Unpaid 'Tenebris Battle Merit Token' will be automatically sent to the inventory after the maintenance.
2. Abnormal Acquisition of 'Tenebris Battle Merit Token'
- Abnormally obtained 'Tenebris Battle Merit Token' and retrieval of items purchased with the corresponding token
- For the 'command buff module' that has already been used, the process of reducing the command buff level of the corresponding flagship will be applied according to the amount used.
- As all 'Tenebris Battle Merit Tokens' acquired on July 30 are recovered, 500,000 tokens that would have been normally acquired will be re-issued by mail.
3. Compensation to all commanders who participated in the Tenebris Battle on July 30, 2022
- All commanders who participated in the Tenebris Battle will receive 'Tenebris Battle Victory Merit Token' x 50.
Our sincerest apologies for the inconvenience you've experienced due to the issue that occurred during the Tenebris Battle event. We will do our best to improve our game to provide a better service for our commanders.
Thank you very much.
ASTROKINGS Support Team