Hello Commander,
Thank you for your support and for participating in the Legend of the Galactic Heroes Die Neue These Survey.
The first shipment of rewards for participating in the Survey has been completed.
Amongst the commanders who participated in the survey, some commanders could not receive the rewards due to the incorrect commander information provided.
For commanders who participated in the survey but was not able to receive the rewards, please send us the following:
- Commander name entered at the survey
- Current commander name (as shown in-game)
- Galaxy Number
- Estimated participation time
- Contents of the survey
※ Contents of the survey do not have to be exact, but it may not be possible to confirm if it is significantly different.
Please fill out the above and contact the customer support team by September 26th, 2023.
Link: Customer Support Portal
We apologize for the inconvenience, and we ask for your understanding as this is for accurate and fair compensation delivery.
Once again, we would like to thank all our commanders for participating in the event, and we will do our best to shape our game based on our commander's valuable opinions.
Thank you.
ASTROKINGS Support Team