Hello Commanders,
After the regular maintenance on August 30, 2023, we have identified an issue where purchases of packages are not being processed correctly in the iOS platform. We are currently taking measures to address this matter.
During the course of these measures, in order to prevent any potential financial losses due to transactions, payments in the iOS environment have been temporarily blocked.
(As a temporary measure, the payment window will close without displaying a separate error message when attempting to make a payment.)
We plan to provide further updates as soon as a solution is implemented for this issue. For commanders who wish to make package purchases, we kindly ask you to proceed with your purchase after reviewing the announcement regarding the resolution of this issue.
If you have already made a payment but have not received the package, commanders are encouraged to reach out through the ticket system for assistance.
Ticket Inquiry: https://astrokings.freshdesk.com/en/support/tickets/new
We apologize for any inconvenience this situation may have caused you. We are committed to making every effort to ensure a more stable game service.
Thank you for your patience and understanding.
ASTROKINGS Support Team