Hello Commanders,

An issue was detected regarding the Cherry Blossom Event (Federation rankings) which affected several Federations in terms of ranking points and rewards. 

We’d like to share the following details regarding this issue. 

- Confirmed Issue: Event rankings ended earlier than the event’s duration which affected the points earned after the rankings have ended. 

- Fix: Data related to the event period and ranking were verified and corrected.

Note: The majority of the servers ended the event without any issues. Only 2 servers were affected by the event’s rankings and received the incorrect rewards.

Event ranking correction and compensation schedule:

Galaxy 1 – OG1 Federation: 6th rank => 5th rank

Galaxy 15 – NCR Federation: 2nd rank => 1st rank

- Due to this issue, the points that were gained until the end of the event period was not calculated in the ranking points. The remaining quantity for the correct rewards for both G1 OG1 and G15 NCR will be sent through the in-game mailbox.

Our sincerest apologies for the inconvenience especially to the Federations that were affected by this issue. We’ll do our best to improve our service to prevent this situation from happening in the future.

Thank you for your understanding!