To update your device's Operating System, follow the steps under the relevant section below. 

If you are having problems updating your Operating System using the following instructions, please contact your device's manufacturer.

First make sure your device is plugged into a charger when performing Operating System updates.

On Android

  1. Tap the Menu button and open Settings
  2. Find and tap on About device
  3. Tap on Software Update
  4. Tap on Update now
  5. Download and install the update, if one is available